> For the complete documentation index, see [llms.txt](https://docs.anedot.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.anedot.com/action-pages/action-page-basics/manage-events.md). # Manage Events Use Event Manager to create and manage events, view details, track attendees, and open event management tools. The **Event Manager** is your central hub for creating, customizing, and overseeing all events in your fundraising account. From the **Action Pages -> Events** tab, you can view event details, track attendee records, and quickly access tools for managing each event. On each event row, use the eye or people icons, or open **⋯** More actions for **Edit**, **View details**, and **View attendees**. ## View Details On the event row, click the eye icon, or open **⋯** More actions and choose **View details**, to open the Event details dialog. Within the **Event Details** drawer, you'll see a summary of your event's key totals, including: * **Individual ticket sales vs. ticket availability** - ticket counts reflect only *Active* tickets. * **Total sold** - the total number of *Active* tickets sold across all ticket types. * **Total raised** - the total amount raised from both ticket sales and donations processed through the Event Page. This view gives you a quick snapshot of your event's performance without having to run a full report. To exit, click the **X** in the upper right corner of the Event Details drawer. ## View Attendees On the event row, click the people icon, or open **⋯** More actions and choose **View attendees**, to open the Attendees Index. The Attendees Index is your hub for viewing, updating, and managing all event registrations. From this page, you can edit attendee information, adjust ticket details, and record attendance activity. ### Search Use the **Search** bar to locate individual Attendees by Name and Email. *The Search bar does not recognize partial email addresses.* ### Filter Access the **Filter** menu in the upper right corner of the Attendees Index. Within the Filter menu, you can apply the following parameters: * **Start and End Date** * **Status** * **Ticket Type** * **Ticket ID (comma separated, no spaces)** * **Show Checked In** * **Check In Date** Click **Apply Filters**, then click **X** in the upper right corner to view your results. *By default, the Status is filtered by **Active tickets only**. Adjust the Status filter to view both Active and Canceled tickets.* ### Sort Use the **Sort** menu to organize Attendee data by the following: * **Attendee Name** * **Timestamp (Purchase)** * **Status** * **Checked-in** ### Export Click the **Export** button in the upper right corner of the Attendees Index to download a CSV file of the list of Attendees. The following columns are available in the Export: * **Attendee Name** * **ID** * **Phone Number** * **Email** * **Ticket Type** * **Timestamp (of purchase)** * **Checked-in** *(shown as a timestamp)* * **Fair Market Value** * **Status** *By default, the CSV Export only includes Active ticket details. Adjust the Status filter prior to generating an export to view all ticket purchases.* ### Edit To **Edit** an Attendee, on the attendee row choose **View**. An editable Attendee Information drawer will open on the right side of the page. Attendee rows show **View** and **Check in** only; there is no row Actions or overflow menu. You may make adjustments to the following Attendee fields: * **Ticket Type** * **First and Last Name** * **Email** * **Phone** * **Address** * **Employer and Occupation** * **Download Ticket** *(PDF format)* * **Email Ticket** *(resend the ticket email to the attendee)* * **Cancel Ticket** *Changing an attendee's **Ticket Type** will not automatically issue a refund or charge for any price difference.* ***Employer** and **Occupation** information can only be collected from the purchaser during the initial submission process. This data cannot be collected directly from attendees at this time, but organizations may manually add it for an attendee within the Attendees Index.* *When a ticket is **canceled**, the action **cannot be undone**. Canceling a ticket returns it to the total number of tickets available for purchase on the Event Page. If a ticket is canceled by mistake, a new ticket must be purchased or managed manually outside of Anedot.* *Please note that **canceling a ticket does not issue a refund**. To process a refund, navigate to **Finance -> Transactions** and initiate the refund. For detailed instructions, see* [*Refunds and Voids*](/finance/management-and-reporting/transactions/refunds-and-voids.md)*.* ### View Details On the attendee row, choose **View** to open the Attendee Information drawer. The Attendee Information drawer provides a detailed view of the attendee's registration and related transaction. All tickets included in the same submission *(single transaction)* will be displayed together. For each ticket, you'll see the **ticket type**, **ticket price**, and any **promo code** applied. At the bottom, the **submission total** reflects the combined cost of all tickets in that submission. ### Check-in Attendees On the attendee row, choose **Check in** to record an Attendee's arrival at an event. Within the Attendee Index **Export**, a record of the Checked-in Timestamp will be available for record-keeping. The grid may still show an Actions column header, but the row controls are **View** and **Check in** only. ***Warning:** If more than 40 tickets are purchased in a single transaction, the Email Ticket Attachment that includes the scannable QR Code may not be delivered successfully to the purchaser or attendees. This can occur due to attachment size limits enforced by email providers.* *To prevent delivery issues, consider setting a Maximum Purchase Quantity of 40 tickets. If an individual needs to buy more than 40 tickets, they may submit multiple transactions.* *If a purchaser did not receive their tickets, you can resend them by searching for the purchaser or attendee in the View Attendees index. On the attendee row, choose **View** to open the Attendee Information panel on the right side of the page. From there, select **Email Ticket** next to the individual to resend their scannable QR code.* ## Related * [Share an Action Page](/action-pages/action-page-basics/share-an-action-page.md) * [Goals](/action-pages/advanced-features/goals.md) * [Manage Pages](/action-pages/action-page-basics/manage-pages.md) * [Donor Covers Fees](/action-pages/advanced-features/donor-covers-fees.md) * [New Jersey Public Financing Page Setup](/action-pages/state-specific-pages/new-jersey-public-financing-page-setup.md) --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation by asking a question. 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