> For the complete documentation index, see [llms.txt](https://docs.anedot.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.anedot.com/get-started/security/account-security-updates.md).

# Account Security Updates

Anedot requires a verified email and a strong password. Sign-in uses email verification codes as multi-factor authentication for login and password changes.

Anedot requires a **verified email** and a **strong password** to access fundraising accounts. Sign-in uses **email verification codes** as multi-factor authentication so only someone who can access your email can complete login or password changes.

### Automatic Sign-Out

To protect financial account information, Anedot signs you out automatically.

* Your sign-in token lasts about 1 hour.
* An inactive session ends after 2 hours.
* Every session ends 12 hours after you sign in, even if you stay active.

Sign in again when your session ends.

{% hint style="warning" %}
Users must have access to the email address associated with their login. If you do not, an account Admin must invite you as a new user. See [Invite a user](/settings/access/users.md#invite-a-user) in Users.
{% endhint %}

## Verify Your Email & Update Password

Use these steps if you are prompted to verify your email or update your password when signing in.

### Step 1: Sign In

1. Go to [anedot.com/login](https://anedot.com/login)
2. On the **Sign in to your account** page, enter your **Email** and **Password**
3. Click **Sign in**
4. If you see **"Invalid input: User does not exist"**, use [Create account](#create-an-account)
5. If you don't know your password or are asked to update it, click **Forgot password?** and continue with Step 2

The sign-in page also shows **Sign in with passkey**, **Continue with Google**, **Continue with SSO** and **Email me a sign-in code**.

Google Sign In is only available for Gmail users.

### Step 2: Reset Your Password

1. On the **Reset your password** page, enter your **Email**. If you are on the sign-in page instead, click **Forgot password?** to get there.
2. Click **Send reset email**
3. On the **Check your email** screen, click **Enter reset code**
4. Enter the 6-digit **Password reset code** from the email
5. Enter a **New password** that meets these rules:
   * At least 8 characters
   * 1 uppercase letter
   * 1 lowercase letter
   * 1 number
   * 1 symbol
   * No spaces at the start or end
6. Enter the same password in **Confirm password**
7. Click **Update password**

{% hint style="info" %}
If you requested more than one reset email, use the code from the newest one. Codes from earlier emails no longer work.
{% endhint %}

You are redirected to the Sign In page.

### Step 3: Complete Login

1. On the **Sign in to your account** page, enter your **Email** and your new **Password**
2. Click **Sign in**

Email verification and password reset are complete, and you reach your fundraising account(s).

## Create An Account

Use this if login shows **"Invalid input: User does not exist"** (email not yet verified for the current sign-in flow), or when you need to create a login for the first time.

1. Go to [anedot.com/login](https://anedot.com/login)
2. Click **Create account** (next to "Don't have an account?")
3. Enter the **same email** associated with your fundraising account(s)
4. Create a password meeting the requirements above
5. Confirm password → **Sign up**
6. Enter the 6-digit verification code from email
7. Click **Confirm account**

Your fundraising data is not lost. This step verifies email and sets your password.

## Reset Your Password (After Initial Update)

Use after email is verified and you already completed the initial password update. If you have not completed that yet, use [Verify your email & update password](#verify-your-email--update-password) first.

1. Go to [anedot.com/login](https://anedot.com/login)
2. Click **Forgot password?** to open the **Reset your password** page
3. Enter your **Email** and click **Send reset email**
4. On the **Check your email** screen, click **Enter reset code**
5. Enter the 6-digit **Password reset code** from the email
6. Fill in **New password** and **Confirm password**, then click **Update password**. Your password needs at least 8 characters with an uppercase letter, a lowercase letter, a number and a symbol, and it can't start or end with a space.
7. Sign in with your email and new password

{% hint style="info" %}
Only the code from your newest reset email works. If you clicked **Send reset email** more than once, use the code from the latest email.
{% endhint %}

## Troubleshooting

### "Invalid input: User does not exist"

The email used for your fundraising account is not yet verified on the current login. Create a login with that same email ([Create account](#create-an-account)). Data is not lost.

### I Do Not Have Access to the Email I Used to Log in

You need access to that email for multi-factor authentication. Ask an Admin to invite you with an email you can access. See [Invite a user](/settings/access/users.md#invite-a-user) in Users.

### I'm Not Receiving the Verification Code

1. Check spam/junk. Codes come from **<noreply@anedot.com>**
2. Click **Resend Code**
3. Contact [Anedot Support](https://www.anedot.com/getsupport)

## Related

* [Users](/settings/access/users.md)
* [Notifications](/get-started/security/notifications.md)
* [Permission Sets](/settings/access/permission-sets.md)
* [Security](/get-started/security.md)


---

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